Youth buddies help teenage patients
Ealing and Northwick Park hospitals are piloting the use of Youth Buddies to help connect with young patients being treated in A&E.
Young people may find it difficult to engage with members of staff and this provides a role for volunteers like 20-year-old Zara Kassum who have the time to sit down and chat with young patients about anything troubling them.
Zara, a second year university student, is one of 13 buddies who spend several hours a week working with young patients identified by hard-pressed nursing staff.
Zara said: “Young people open up to things with people closer to their own age about things that may be troubling them, such as bullying, trouble at home, relationship problems, gang activity or mental health problems.
“We work closely with A&E staff and the St Giles Trust, a youth charity, based in the department. It is about giving young people the time to talk about what is bothering them and there are often tell-tale signs you can pick up on like prolonged absence from school, physical injuries or a reluctance to be a home.
The buddies all undergo safeguarding training and mental health First Aid and Zara has aspirations to become a doctor herself.
“I come from a large family and spent a long time looking after my late grandmother which is where my interest in healthcare comes from. I really enjoy being a youth buddy and feeling that in some small way I am helping make a difference.”