Change my appointment

If you know you can’t make it, please tell us as soon as possible before your appointment. We can usually offer the date and time to someone else.

Cancel or change your appointment online

If your appointment is more than seven days away, it’s quick and easy to tell us if you’d like to cancel or reschedule online.

Our team will send you a letter once you’ve been rebooked.

  1. Cancel or change appointment at Central Middlesex, Ealing, or Northwick Park Hospitals
  2. Cancel or change appointment at St. Mark's Hospital

Cancel or change your appointment by phone

Our call centre is open between 10am to 5pm, Monday to Friday. We get lots of calls so you may have to wait to speak to us.

If your appointment is more than seven days away, use our online form instead.

Cancel your outpatient appointment

  • at Central Middlesex Hospital, Ealing Hospital, or Northwick Park Hospital, call 0208 235 4200
  • at St Mark’s Hospital, call 0208 235 4051

For two week wait appointments

  • call 020 8869 3300

Update your contact details

Tell us if you've changed your address or phone number since your appointment.

Call us on 020 8235 4200.