Giving your consent online

We use an online consent form to record that you have given permission for a test, examination, treatment, or operation.

You complete your online consent form using a website called Concentric.

By using Concentric, you can take as long as you need to read all the information about your test, treatment, or procedure before you give your consent. Concentric is used by all the acute trusts in north west London.  

If you can’t complete the consent form online, don’t worry. We will print a paper copy for you to sign, which will be scanned into your patient record later. 

Before you consent to any test, treatment or procedure [/consent], the person caring for you will explain what will happen and discuss the benefits, risks, and any alternative treatments with you.

When you’ve finished discussing your care, you can decide whether to consent to the test, treatment or procedure. 

You can decide whether to:

• sign a consent form immediately during your appointment 
• sign a consent form at home, if you would like to think about it for longer
• sign a consent form on the day of your treatment, test or operation, if you wanted to sign at home but haven’t been able to for any reason. 

If you choose to sign a consent form at your appointment, the person caring for you will show you the form on their screen.

Once you’re happy to sign, you:

1. scan a QR code (a square barcode) with your phone or tablet. This will take you to a page with your online consent form
2. read the information on the consent form
3. when you’re ready, click I am ready to give consent to see a summary of the information you’ve just read
4. use your finger on a mobile or a mouse on a computer to sign that you consent

You can also:

• ask your doctor, nurse or clinician to let you sign on their computer, if you prefer not to use your own phone or tablet
• ask your doctor, nurse or clinician to print a paper copy consent form if you do not want to sign online. 

If you choose to sign a consent form at home, we will send you a link to your online form by email or text message.

To read and sign the form: 

1. click the link we’ve sent to your email or phone 
2. enter your date of birth 
3. read the information on the form 
4. when you’re ready, click I am ready to give consent to load a new summary page 
5. sign online, using your finger on a mobile device, or a mouse on a laptop or computer. 

If you wanted to sign your consent form at home but haven’t been able to, you can sign on the day of your test, treatment or operation.

Once you’re happy to sign, you:

1. scan a QR code (a square barcode) with your phone or mobile device. This will take you to a page containing your online consent form
2. read the information on the consent form
3. when you’re ready, click I am ready to give consent to load a new summary page
4. sign online, using your finger on a mobile device, or a mouse on a laptop or computer. 

You can use an online consent form to sign on behalf of someone else.

This might be because you are giving consent on behalf of:

• a child 
• someone who doesn’t have capacity to give consent (for example, if you are their lasting power of attorney). 

If you sign your consent form online, we will send you a link to your completed form by email or text message, so you can look at it whenever you like.

On the day of your test, treatment or operation, we will always check with you that you are happy to go ahead, even if you have already signed your consent form. This process is called re-confirming consent. 

You can change your mind and withdraw your consent at any point before your test, treatment or operation.

Call or email us using the details at the top of your consent form, and our team will remove your consent. We’ll email or text you to confirm when this has happened.

After that, your clinical team will talk to you about whether you no longer want or need treatment, or if they need to see you again in clinic to discuss what to do next.

Tell us if you have questions or concerns about your test or treatment.

Please use the contact details at the top of your appointment letter or speak to our patient advice and liaison team.