Freedom of information (FOI) requests

The Freedom of Information Act (2000) allows anyone to request access to information that we hold.

Once we receive a request, we have 20 working days to respond, unless an exemption applies.

Before submitting a request you may find the information you're looking for in:

We use Infreemation to manage our FOI requests, disclosure logs and publication scheme.

If you’ve searched our disclosure log and publication scheme, and you haven’t been able to find the information you’re looking for, you can submit a request:

• by completing an online form
• by email to lnwh@infreemation.co.uk
• or write to:

FOI officer
Information governance team 
London North West Healthcare NHS Trust
Ealing Hospital
Uxbridge Road
Southall
Middlesex
UB1 3HW

Certain information is exempt from disclosure, including:

• information covered by the Data Protection Act (2018), including personal information such as employee or medical records (you can make a subject access request instead)
• information that may cause harm
• information that is commercially sensitive or has been provided in confidence
• information that is scheduled to be published at a later date

If we refuse to give you information that you think you’re entitled to, your first step is to write to our data protection officer. Remember to include your original request.

• email lnwh-tr.dataprotectionofficer@nhs.net
• or write to:

Data protection officer
London North West Healthcare NHS Trust
Ealing Hospital
Uxbridge Road
Southall
Middlesex
UB1 3HW

If you're unhappy with the data protection officer's decision, you can appeal to the Information Commissioner’s Office (ICO).

Write to:

Information Commissioner's office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Or call 0303 123 1113.