Our Trust board

Matthew is chair in common across the North West London Acute Provider Collaborative (NWL APC), responsible for 12 hospitals across four NHS Trusts in North West London: Chelsea and Westminster Hospital NHS Foundation Trust, The Hillingdon Hospitals NHS Foundation Trust, Imperial College Healthcare NHS Trust and London North West University Healthcare NHS Trust. 

With over 30 years’ experience in healthcare, Matthew began his NHS journey as a graduate trainee and worked his way up as an IT director, clinical services manager, chief operating officer and hospital chief executive. He later joined the Department of Health as a senior policy advisor to the Secretary of State for Health and then as the NHS’s first chief information officer. 

Currently Matthew is the President of the Health Care Supply Associate (HCSA) and holds a visiting professorship at Imperial College Institute of Global Health Innovation. He is Chair of Citizens Advice a national independent charity specialising in advice and confidential information to assist people with legal, debt, consumer, housing and other problems they are experiencing. He also runs his own consultancy, MJS Healthcare Consulting, through which he provides strategic advice on digital transformation and global healthcare to a small number of innovative companies. 

I first joined the NHS in 1993 as a health care assistant and instantly knew this was where I belonged. I qualified as a midwife at the University of Herefordshire in 1998 as practiced as a clinical midwife for the next 10 years in all areas of clinical midwifery. I have undertaken many clinical leadership roles such as Head of midwifery, Director of women’s services and Clinical director in large London Trust. During this time I have also led large scale complex service re design such as the redesign if maternity services in North West London.

In 2016 I became Chief nurse at Chelsea and Westminster NHS Foundation Trust. A role which is a great privilege empowering and encouraging over 3500 nurses and midwives to be the best clinicians they can be and ensuring they have supportive systems and process to provide high quality care to all patients, women, and families they care for. I then became the Chief nurse for NWL ICB in 2021 and led the COVID and COVID vaccination response across the system along with the launch of the new ICS.

In February 2022 I commenced my role as Chief executive of London North West University Healthcare NHS trust which is a large acute trust providing healthcare in an acute setting to one of the most diverse populations of 1 million people in London.

In 2018 I was a privileged to be named by NHS England in the 70th anniversary of the NHS, as one of the 70 influential nurses and midwives. I was then further delighted to receive an MBE in 2019 for my services to midwifery and again recognise in the 75th anniversary of one of the 75 most influential leaders in the NHS. In 2024 I was listed as one of the Top HSJ CEOs. These awards are a privilege and reinforce to me the amazing work NHS staff do every day, I feel honoured to belong to such a profession. It also reinforces to me the importance of team work; as I feel I have only been able achieve these things because I have worked with incredible colleagues and teams throughout my career.

• Email Pippa

 

David is the Vice Chair of London North West University Healthcare NHS Trust where he chairs the following Board Committees:

• Trust Standing (Chair) 
• People, Equity and Inclusion (Chair)
• Appointments and Remuneration (Chair)
• Charitable Funds (Chair) 

At London North West University Healthcare NHS Trust, David is also the staff wellbeing and security NED Champion.

David is also a non-executive director (designate) at Imperial College Healthcare NHS Trust.

David has 40 years’ experience in leadership and operational roles, most recently as Shell’s Retail General Manger for North Europe and Board Director of Shell UK. He has successfully led a number of large business turnarounds and global projects using his commercial acumen and experience in strategy, marketing, operations and IT. Having worked abroad and travelled extensively he has developed a genuine appreciation for diversity and inclusiveness, putting people and safety first.

Bob is a non-executive director and member of the following Board Committees at London North West University Healthcare NHS Trust:

• Trust Standing
• Audit and Risk 

He also serves as a non-executive director of Imperial College Healthcare NHS Trust and London Ambulance Service NHS Trust. He is a Strategic Advisor to CHKS Ltd and Health Spaces Ltd. He is an Associate Non-Executive Director of South West ICB and a trustee of both the Imperial Health Charity and London Ambulance Charity.  Until recently Bob was also a non-executive director of Community Health Partnerships Ltd.

Previously Bob was the independent chair of Sussex Health and Care Partnership ICS and has held a number of national NHS posts including deputy chief executive and executive director of resources at NHS Improvement. 

He also served as chief executive and director of finance at NHS Trust Development Authority, finance director of NHS South of England SHA cluster and director of NHS finance at the Department of Health where he led on NHS financial policy and performance as well as being responsible for the national tariff programme and advising ministers, HMT and other Government departments on NHS financial matters. Bob was a Strategic Health Authority (SHA) finance director from 2002 to 2007, first with Kent and Medway SHA then with South East Coast SHA.

Bob has an MBA and is a fellow of both the Chartered Institute of Public Finance and Accountancy and the Healthcare Financial Management Association.

Loy is a non-executive director and member of the following Board Committees at London North West University Healthcare NHS Trust:

• Trust Standing 
• Finance & Performance (Chair)
• Appointments and Remuneration
• Charitable Funds Management

He also serves as a non-executive Director of Imperial College Healthcare NHS Trust and is a non-executive director and vice chair at Essex Partnership University NHS Trust (EPUT).  As vice chair of EPUT, he also represents the trust on the East of England Mental Health Provider Collaborative Board.

Loy is a seasoned strategist in healthcare and life sciences with over three decades of expertise. A recognised industry thought leader, he combines design thinking, decision science, and digital technology to innovate and solve complex challenges. He has a deep network in these sectors and has an exemplary record in guiding teams to peak performance.

His consulting roles include devising strategies leveraging disruptive innovation for global life sciences firms and leading digital transfrmation projects. His work in the NHS involves evaluating reimbursement models, business cases, and advocating for tech's role in healthcare. Previously at BT Global Health, he pioneered digital health services and orchestrated international expansion strategies.

Loy is deeply involved in mentoring up-and-coming talent, having roles in various health initiatives and educational programs. A Fellow of the Royal Society of Medicine since 2014, he's also played pivotal roles in various educational and accelerator programs, mentoring countless digital health innovators. He regularly lectures on Managing Innovation in Healthcare at Imperial College, and co-delivers a popular online certificate programme on Digital Transformation in Healthcare.

Loy holds a BSc in microbiology and an executive MBA from London Business School, where he founded the Life-Sciences Alumni Group and the Forum for Disruptive Innovation with Profs Julian Birkinshaw and Gary Hamel.

Martin is a non-executive director and member of the following Board Committees at London North West University Healthcare NHS Trust:

• Trust Standing 
• Quality and Safety

He also serves as a non-executive director of The Hillingdon Hospitals NHS Foundation Trust. 

Previously, Martin was an Associate non-executive director of Chelsea and Westminster Hospital NHS Foundation Trust. Martin is the Vice-Dean (Education) for the Faculty of Medicine at Imperial College London and leads all of the Faculty of Medicine’s undergraduate and postgraduate activities. He also works as a consultant obstetrician at Chelsea and Westminster Foundation NHS Trust.

He has previously been a member and chair of the Ethics Committee for the Royal College of Obstetricians and Gynaecologists. He continues to work as a joint clinical lead for the Obstetric Cardiac service and for maternal medicine at Chelsea and Westminster Hospital, and lectures on the Year 5 Obstetrics and Gynaecology course on Medical Ethics.

Ajay is a non-executive director and member of the following Board Committees at London North West University Healthcare NHS Trust:

• Trust Standing 
• Audit and Risk
• People, Equity and Inclusion

He is also a non-executive director of Chelsea and Westminster Hospital NHS Foundation Trust.
 
Ajay is an organisational development specialist supporting the growth and sustainability of civil society organisations globally to increase their social impact.

With significant contributions in the social impact and public sectors, he brings a breadth of experience in the areas of strategic planning, resource mobilisation and sustainability, community engagement, leadership and governance.

Ajay's portfolio of work has ranged from large international institutions to smaller community based organisations, supporting them to review and re-engineer their strategic interventions and maximise impact.

He has particular interests in human and environmental rights, a focus of his company em4, which engages with institutional funders to build the capacities of their grantees and invests in social entrepreneurs international to increase their regional impact. 

He has held board-level positions with national and international charities. He was previously a non-executive director of Hounslow and Richmond Community Healthcare NHS Trust.

Syed is a non-executive director and member of the following Board Committees at London North West University Healthcare NHS Trust: 

• Trust Standing 
• Quality and Safety (Chair) 
• Appointments and Remuneration 

At London North West University Healthcare NHS Trust, Syed is also the maternity board safety NED Champion. 

Syed is also a non-executive director of Chelsea and Westminster Hospital NHS Foundation Trust. 

He is an accomplished clinician and healthcare leader with over 25 years of experience across the NHS. A consultant neonatologist by background, Syed trained and practised in London, serving at Barts Health NHS Trust and as Director of the London Neonatal Transfer Service. He held senior roles with Health Education England as Training Programme Director and led innovation in digital safety as Clinical Lead for the NeoMate app. He maintains a close connection to NHS clinical services through continued practice. 

Syed is a chartered manager (FCMI) with a master’s degree in medical leadership. He brings deep expertise in patient safety, governance, and strategic transformation. Deeply committed to equity, innovation, and community health, he integrates systems thinking with compassionate care to drive high-impact board contributions.

Simon is a non-executive director (designate) and member of the following Board Committees at London North West University Healthcare NHS Trust:

• Trust Standing
• Finance and Performance
• People, Equity and Inclusion

He is also a non-executive director of The Hillingdon Hospitals NHS Foundation Trust.  

Simon is a qualified social worker.

Until the summer of 2018 Simon was CEO of Jewish Care, one of the top 100 charities in the UK, for 15 years.

Prior to that Simon had worked for Jewish Care for seven years holding a variety of senior positions.

Before joining Jewish Care Simon spent 12 years working for local government, spending eight years working for the London Borough of Hounslow. His last job with them was as a commissioning manager for adult services.

Since leaving Jewish Care Simon is involved in a number of different organisations as a consultant.

Simon was made an MBE in 2020 for services to the community.

Sim is a non-executive director (designate) and member of the following Board Committees at London North West University Healthcare NHS Trust:

• Trust Standing 
• Finance and Performance
• Quality and Safety 

She is also a non-executive Director of Imperial College Healthcare NHS Trust. 

In addition, Sim is the Deputy Chair of the Buckinghamshire, Oxfordshire and Berkshire West NHS Integrated Care Board since May 2022, where she also stepped up to Acting Chair from April 2023 to September 2024. 

A strong advocate for inclusive leadership and cultural competence, Sim is an advisor on race to NHS Providers, mentors aspiring leaders and is Chair of the Seacole Group (the membership organisation for ethnic minority NEDs and Chairs in the NHS).  

Passionate about supporting young people in education, Sim is the Chair of the Office of the Independent Adjudicator for Higher Education in England and Wales. She was Deputy Chair of Governors at the University of the Arts London and is a Trustee of the UK registered charity the National Saturday Club, providing free extra curricular creative teaching to 13-16 year olds from lower social economic backgrounds. 

She is also a trustee for Smartworks, a charity which works to support women in their quest for employment. 

With commercial background in fashion clothing retail, Sim spent 30 years working for some of the UK’s best loved High Street brands including as managing director for the young fashion chain Miss Selfridge.

Sim is a Fellow of the Royal Society for Arts and is a registered Mental Health First Aider. 

Baljit is a non-executive director and member of the following Board Committees at London North West University Healthcare NHS Trust:

• Trust Standing
• Audit and Risk (Chair)

At London North West University Healthcare NHS Trust, Baljit is also the Freedom to Speak Up NED Champion. 

Baljit is also a non-executive director of The Hillingdon Hospitals NHS Foundation Trust.

She qualified as a solicitor in 1994 having joined the Crown Prosecution Service (CPS) as a legal trainee in 1992. She has prosecuted the full range of criminal cases and worked on a wide variety of legal and policy issues. Since 2004 she has held many leadership roles within the CPS including 13 years in the role of Chief Crown Prosecutor in different geographical regions including London. As Chief Crown Prosecutor she has overseen significant high-profile cases, delivered performance improvements and implemented major change programmes. Since 2017 she has worked in CPS Headquarters holding a number of Director level posts, with responsibilities including corporate strategy, business planning and legal policy development. She is currently a member of the Executive team at the CPS and Director of Policy. 

In addition to her career with the CPS, Baljit has held a number of external roles such as non-executive director for BARTS and the Royal London Hospital and has worked with a number of charities. She was also a member of the National Fire Chief’s Council Culture and Inclusion Challenge and Support panel. In 2011 she was awarded an OBE for services to criminal justice.

Jon is a doctor. He is responsible for our doctors (including consultants, registrars, and junior doctors).

He leads on:

• medical workforce recruitment plans
• overseeing the level of training and education we give to our doctors
• governs the systems to ensure that our doctors remain competent in their job, and the way they care for you.

Jon is responsible for clinical governance, which includes:

• incident reporting, for when things don’t go to plan
• investigating incidents
• learning from incidents so we can reduce the chance of the same thing happening again.

Jon also leads on research and clinical audit. Research is how we find new and better ways to care for you, and clinical audit aims to find out how effective our care is. He’s also the board lead for mortality.

With Lisa, our Chief Nurse, Jon leads on quality and safety.

About Jon

Jon joined the trust in 2018 as a Deputy Medical Director and the Divisional Lead for Emergency Medicine. He'd previously been the deputy medical director at East and North Herts NHS trust for two years.

Jon trained at UCL qualifying in 1996 before working in elderly care medicine and gaining his MRCP.

After that he trained as an emergency physician and still practices one day a week in our emergency department.

Jon's particular interests lie in transforming pathways and patient safety. He also has a degree psychology and a specific interest in mental health and improving care for this group of patients. 

• Email Jon

Dawn is responsible for supporting the Board to comply with our legislative and regulatory duties.

She is the lead advisor on corporate governance matters and supports Pippa in fulfilling her responsibilities as accountable officer.

She leads the Board secretatiat to make sure the Board, its committees, and subgroups work effectively.

Dawn is the lead director for the well-led aspect of the Care Quality Commission framework, and she’s also the lead executive for Freedom to Speak Up.

She also has executive responsibility for the Communications team and portfolio.

Dawn manages the risk management framework, within which our Board and our Trust operates. She works with all of team LNWH to make sure we have effective risk managements arrangements in place.

About Dawn

Dawn brings more than 30 years’ experience in the NHS, in both the acute and mental health sectors across corporate and clinical governance holding Board level positions within the Midlands and also at Chelsea and Westminster Hospital. She joins us from her work as programme director for the North West London Acute Provider Collaborative, where among other achievements, she helped to develop, establish and implement its governance structure and infrastructure, as well as its committees.

Prior to her work in governance, she was a frontline operational manager.

She is accredited as a Chief Quality Officer through the Boston-based Institute of Healthcare Improvement and uses her quality improvement skills to help improve both the patient and staff experience.

Dawn is passionate about compassionate and respectful leadership, and makes it a cornerstone of her work.

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Tracey is our Chief People Officer. She is responsible for helping our organisation to be one of the best possible places to work in the NHS. She leads on:

• staff experience
• staff health and wellbeing
• staff training and career development.

One of Tracey’s biggest passions is to ensure all teammates experience a compassionate and inclusive culture.

She has a considerable strategic role in planning our future workforce needs, including the development of new and innovative roles.

Tracey works hard to develop our Trust as an anchor institution to provide a wide range of careers for our communities at all levels, including apprenticeships, entry level, qualified level or on a voluntary basis.

About Tracey

Tracey Connage is an experienced and influential People Director with a track record in high profile roles and her head and heart approach to leadership.

In September 2022, Tracey joined the Trust Executive Board as the new Chief People Officer to lead the workforce and organisational development agenda. This immediately followed her time as HR and OD Director for neighbouring borough Harrow Council  navigating during Covid to successfully implement a new Great People strategy. She is keen to promote her slogan of working well together which focuses on multi-disciplinary team work that involves everyone and every part of the organisation coming together to deliver great outcomes for all our people.

Tracey began her professional HR career in training and development discovering what has become her lifelong passion for learning and developing talent and human potential. She has worked for national training and employer organisations and was an UK and EU employer adviser to local government. She went on to lead a successful national improvement programme to build strategic HR and OD capacity in UK local authorities. She has also pioneered HR transformation in various council’s by launching new technology and business models including the introduction of e-HR, online recruitment, talent and performance systems.

Tracey is a past chair of the PPMA (Public Service People Management Association) London Region and a recent co-chair of London Council’s Heads of HR and Large Employers -Tackling Racial Inequality Group. She is a Fellow of the CIPD.

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Simon is responsible for information management and technology, including information security and information governance.

He also leads on service and quality transformation and improvement.

Simon, along with Pippa, is often the face that you’ll see out and about in our community.

He works very closely with our stakeholders such as our local authorities, the Health Overview and Scrutiny Committees, and Local Partnership Boards, to ensure that we listen to the needs of our patients, communities, and stakeholders.

Simon works to shape our long-term plans by working with, and listening to the views of our health and social partners, our communities, and the people with care for.

About Simon

Simon took on the role of director of strategy in October 2015. Prior to this he was finance director and senior responsible officer for the merger of Ealing Hospital NHS Trust and North West London Hospital NHS Trust in April 2011.

He started his career in the NHS in Wales in 1985 where he worked for five years on the external audit of the NHS. This role involved undertaking audits of hospitals and health bodies throughout Wales during which time he qualified as an accountant. On qualification he joined East Dyfed Health Authority. He joined Broadmoor Special Health Authority as finance director in 1997 and became finance director of West London Mental Health NHS Trust in 2001. He was appointed chief executive in 2004.

In 2009 Simon joined NHS London in a wider strategic role to support NHS trusts in their progress towards foundation trust status.

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Lisa is a registered nurse. She is professionally responsible for our nurses, midwives, and allied health professionals (including physiotherapists, speech and language therapists, dieticians, and occupational therapists).

She is the executive lead for patient experience and safeguarding, and she’s our director of infection prevention and control.

Lisa jointly leads on quality and safety at board level with Jon, our chief medical officer.

About Lisa

Lisa was appointed as chief nurse and director of patient care in May 2019.

She brought a wealth of experience gained from a range of nursing disciplines. Lisa spent the first few years of her career at hospitals in north London. She then spent a year at an acute medical oncology unit in Toronto. On her return to the UK, Lisa pursued her interest in burns and plastic surgery care, working in units at University College Hospital and the Royal Free Hospital.

Before her appointment here, she spent six years as the Chief Nurse of Milton Keynes University Hospital NHS Foundation Trust.

Lisa's particular interests are in digital transformation, leading quality improvement to improve Care Quality Commission ratings, and improving the experience of our patients.

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Bimal is an accountant. He is responsible for leading the financial actions of our Trust, including tracking cash flow and financial planning, analysing our financial strengths and weaknesses, and proposing corrective actions.

About Bimal

Bimal joined us from North Middlesex University Hospital NHS Trust where he was the chief finance officer since 2020. During that time, he was seconded to the North Central London Integrated Care board as CFO for 10 months.

Prior to joining North Middlesex University Hospital NHS Trust, Bimal worked with us at LNWH as deputy finance director and interim CFO.

Bimal is an accomplished finance professional and is a CIMA qualified accountant. With more than 24 years of NHS acute, community, and commissioning experience, and five years as a chief finance officer, he has worked at all levels within NHS finance.

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As Chief Operating Officer, James leads our operational teams (the people who look after our services).

He’s responsible for ensuring our care is as accessible as possible, which includes working to reduce our waiting times. This covers:

• emergency care through our A&E department and our urgent care centre
• diagnostic tests like scans and x-rays
• patients who are waiting for elective care, like hip operations.

James is also responsible for ensuring we care for our patients as efficiently as possible. To do so, he works with our clinical teams and with people from other organisations.

For inpatients, James works hard with our borough councils and their social care teams to make sure you can be discharged safely.

James works just as hard with our local GPs, community healthcare providers, and voluntary organisations to make sure you have the right support when you get home.

He also leads on emergency planning to make sure we can continue to care for you, to best of our ability, during a major incident.

About James

James joined the organisation in 2013 having previously worked for Ealing Hospital, community services, and local authority.

He has been the Deputy Chief Operating Officer at the Trust since 2016, and has led on many projects including winter and Covid-19 planning, and shaping the Trust's gold response to the pandemic.

He began his NHS career in 2004 as HR Manager at Hillingdon Primary Care Trust, before moving into operational management where he has undertaken several leadership roles across north west London.

Some of James’ early projects at the Trust include leading the development of a brand-new A&E department at Northwick Park Hospital and the opening of a new acute unit. 

James' association with the Trust goes back to 1976 when he was born at Northwick Park Hospital.

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