Your medical records

You have the legal right to see the information we hold about you.

You can also request access to see a deceased person’s information, if you have a legal right to do so.

• Your right to see your information is outlined in the Data Protection Act (2018)
• Requesting access to a deceased person’s records is outlined in the Access to Health Records Act (1990).

We must make sure we're sharing the right information with the right person, so please include two forms of identification with your request.

You can use:

• a copy of your driving licence or passport
• a gas, electric, or water bill that includes your name and current address (it must be dated within the last three months).

To request to see your information, fill in a subject access request (SARs) form [docx] 114KB.

Send your completed form to our Subject access request team or post it to:

Subject access request team
London Northwest Healthcare University NHS Trust
Ealing Hospital,
Uxbridge Road
London Borough of Ealing
UB1 3HW

Call us on 020 8967 5789 if you have any questions about your subject access request.

To cut down on paper, we’ll send your information in a secure link by email.

We aim to respond to your request within one calendar month.

For example, if you submit your request on 1 January, you should receive your information no later than 1 February.

However, it may take up to an additional two calendar months if:

• your request is more complex
• you make more than one request.

Find out more about your right to access.

We cannot prioritise requests marked urgent.

If you need quick access to your information, you can:

• speak to your GP
• register to view your information online with Care information exchange.

On care information exchange, you can view your recent test results, letters, discharge summaries, and appointment dates on your phone or computer.