Local healthcare trust presents its way forward with new five-year plan
London North West University Healthcare NHS Trust (LNWH) aims to put quality at their heart with a new five year strategy, Our Way Forward.
The strategy sets out how the trust, which manages Central Middlesex, Ealing, and Northwick Park, and St. Mark’s hospitals, will improve hospital care for people in Brent, Ealing, and Harrow.
Four new objectives focus on high quality care, employment, non-clinical services, and partnerships, supported by their new vision: quality at our HEART.
Chief Executive Pippa Nightingale said: “I’m proud to present Our Way Forward, and with it we’re introducing our new vision: quality at our HEART.
“We chose quality at our heart because our local people told us they want a high-quality experience whenever they see us. Our teams tell us our values of honesty, equity, accountability, responsibility, and teamwork, are essential to the way we work together.
“Our Way Forward was a real team effort with over 3,000 contributions from patients, partners, and teammates. I want to thank everyone who got involved.”
Wembley Central councillor and chair of the north west London Joint Health Overview and Scrutiny Committee, Ketan Sheth, said: “We are fortunate to have a local NHS trust that realises it can only understand its purpose, strengths, and weaknesses through the perspectives of those who use its services.
“Our Way Forward demonstrates this clearly and shows LNWH is committed to working with partners for the benefit of our local people.”
Read LNWH’s new strategy and find out how to get involved lnwh.nhs.uk/OurWayForward.