Tech partner offers hospital team digital revolution
The trust has signed a contract with digital company Infinity Health to revolutionise care coordination and task management for patients across its rapid response and early supported discharge service at Northwick Park Hospital.
The project is the second between the two organisations providing a digital task management platform and mobile solution to replace the previous outdated system and printed paper lists.
The intiative will make it easier and more efficient for staff to see and manage care tasks from their hospital base or in the community.
Infinity Health provides digital tools to manage and monitor clinical and operational tasks, smooth handover, and give appropriate multidisciplinary visibility in real-time.
The move ensures staff in the short-term assessment, rehabilitation and reablement service (STARRS) can easily prioritise and track tasks, and collaborate across functions. This helps optimise workflows, which in turn will provide increased value for money.
The STARRS team is made up of 45 members of frontline staff that carry out visits to acutely unwell patients or patients recovering from surgeries such as mastectomy and total hip replacement.
It supports patients who might otherwise have to stay in hospital or be admitted following an A&E attendance or deterioration of a medical condition to be discharged safely to their homes
Sonia Patel, joint Chief Information Officer, London North West University Healthcare NHS Trust, said: “This partnership is part of our ongoing work to provide a better digital offer for our people
"This new development is the foundation to delivering integrated care and NHS Long Term plan ambitions. Infinity Health has been a fantastic partner and they take user experience very seriously, by listening and working with us to understand what we need, and configuring its tools to meet them.
The gains made in other areas of the trust as a result of Infinity Health have been considerable, and we hope to bring these to STARRS service, staff and patients with this project.”
Elliott Engers, CEO, Infinity Health, added: “It is fantastic to be working with LNWH for a second time, building on our successful work improving patient flow in the Emergency Department.
"This project puts the technology NHS staff need to do their jobs more efficiently directly into their hands, freeing up time to care, and reducing the administrative burden. It’s encouraging to see more and more NHS trusts embrace and reap the rewards of 21st century digital technologies, and LNWH is making great strides to be one of those leading the way.”
The STARRs service runs 365 days a year, supporting almost 9,000 patients annually in the London boroughs of Brent, Ealing, and Harrow.