Urgent treatment centre

Urgent treatment centres provide medical care when it is not critical or life threatening for people of all ages.

The centres are GP-led with emergency care practitioners and nurses. They can help diagnose and treat common problems that are urgent and need unscheduled treatment.

You do not need an appointment or have a fixed address to use this service. And you do not need to be registered with a GP.

Locations

  • Central Middlesex Hospital: near main entrance, open 8am to 12 midnight, 7 days a week including bank holidays
  • Ealing Hospital: next to the accident and emergency department, open 24 hours a day, 7 days a week including bank holidays
  • Northwick Park Hospital: next to the accident and emergency department, open 24 hours a day, 7 days a week including bank holidays

When to visit the urgent care centre

NHS 111 online can help if you’re not sure if you need urgent medical care.

You can visit the urgent treatment centres for things like:

  • coughs, colds and breathing problems
  • ear pain and infections
  • high temperature
  • minor eye injuries or infections
  • minor head injuries with no loss of consciousness
  • skin infections, rashes or minor burns and scalds
  • stomach pain
  • suspected broken bones and sprains
  • vomiting and diarrhoea

Or if you have been referred by a GP or NHS 111. 

If you do need us for urgent care, please come on your own. Leave a seat for someone who really needs it.

You can wait if you are a:

  • parent or guardian of a poorly child
  • carer for someone with dementia
  • carer for someone with disabilities
  • carer for someone with mental health needs
  • carer for someone with communications needs

Or tell us if require someone to be with you.

What you should bring with you

It’s helpful if you bring your prescription or any medicines you are taking with you. And any referral letters and recent investigations. 

What happens when you arrive

We will assess and treat you on site, but we may refer you on to other services if necessary. 

If you are registered with a GP, we will update them on why you used the service and any treatment you received.

After your treatment

If you have any questions about your treatment talk to our Patient Advice and Liaison Service (PALS team).